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Glentel's Privacy Policy

We’re committed to protecting the privacy of personal information of our valued customers. Personal information means information that identifies you personally, such as your name, address and telephone number, credit card information, insurance policy details or other personal information. We want to let you know about our practices on collection and use of personal information.

Information We May Collect and Why

GLENTEL Inc. dba WIRELESS etc. collects and uses your personal information:

  • to provide services to you
  • for payment purposes
  • to obtain credit reports for new accounts
  • for warranty purposes and customer satisfaction programs


We may disclose personal information within our organization for accounting, credit and other routine business operations. From time to time, we may share information with third parties for research, quality control or business planning purposes, provided they maintain the confidentiality of the information we share with them. We may also disclose personal information to third parties if we are permitted or required to do so by law, for example, by court order, or for the collection of overdue accounts, or for the purposes of a corporate sale, acquisition, merger or re-organization. We do not share personal information for purposes unrelated to our business operations. We do not sell personal information. From time to time, we may send advertising materials to you about WIRELESS etc. products or services. However, if you do not want to receive this, you may opt out at any time by contacting our Privacy Officer at 604-415-6500.

Confidentiality and Security

We restrict access to information about you to those employees who need to know the information to manage operations and provide products or services to you. We have implemented safeguards to protect your information.

Corrections and Concerns

If you believe that any of the information we hold about you is inaccurate, please tell us. We will promptly investigate your request, determine if it is appropriate to make any change and respond accordingly. If you require access to your personal information or have any concerns about this policy, you should contact our Privacy Officer at 604-415-6500.

Terms and Conditions

WIRELESS etc. tries to ensure current and accurate information on our website. However, due to changing market conditions and competition, misprints, errors, inaccuracies, omissions or other errors may sometimes occur, including but not limited to incorrect prices and/or specifications for products. WIRELESS etc. cannot guarantee that products and services advertised on the website will be available when viewed or upon subsequent visit to a kiosk location or thereafter; however, our policy is to provide our customers with the most agreeable solution to their cellular shopping needs. WIRELESS etc. does not warrant that the content of the website including, without limitation, product descriptions or photographs, is accurate or complete.

WIRELESS etc. reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.